Are you in the midst of a breaking crisis? Call +1 (514) 458-7101

The Crisis Intelligence Blog

Archive • Internet Defamation

RSS feed for this section

Internet Defamation: How Executives Can Handle Disparaging Online Content

17 Jun

By Whitney C. Gibson Today, no company is immune from damaging Internet posts. But neither are their executives, who are just as vulnerable to online reputation attacks. Business leaders – especially those very visible in the public and online – are easy targets for disgruntled customers, former employees and ex-business partners, among others, whether on [...]

An Absolute Must NOT Do When Dealing with Negative Online Reviews

15 May

By Whitney C. Gibson, Internet defamation attorney With today’s Internet and social media landscape, defamation cases are on the rise.  Further, false and defamatory statements can spread quicker than ever, to a wider audience, and can stay online potentially indefinitely. Thus, there is a great need to protect the reputations of individuals and businesses. As [...]

Physician Internet Defamation: How Doctors Can Deal with False Reviews and Protect Their Reputation

16 Apr

By Whitney C. Gibson, internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. Last month’s post discussed the damage that can be caused by false reviews online.  The reality is that most anyone with a computer can cause very serious damage to your reputation: upset customers, ex-employees, ex-business partners, [...]

Internet Defamation By Business Competitors: How To Protect Your Business

26 Mar

By Chris Anderson The increasing use of web-based reviews by consumers is resulting in a disturbing trend, one where business competitors attempt to game the system through competitor internet defamation. In these situations, competitors will pose as “customers” and post negative reviews and complaints for thousands of potential customers to read. Consumers have no way [...]

False Online Reviews: How to Deal with Damaging Internet Posts about your Business

05 Mar

By Whitney C. Gibson, Internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. False online reviews have become problematic for many businesses today, whether made by unhappy customers, disgruntled former employees or competitors.  In fact, last September a New York attorney general fined 19 companies a total of $350,000 [...]

How To Estimate Damages in an Internet Defamation Case (Video)

31 Jan

Internet defamation leads to a lot of trouble. Unfortunately, the majority of the trouble ends up falling on the shoulders of the victims and can include: Major damage to your online reputation A negative impact on your organization’s bottom line A whole lot of legal fees Huge and long-term expenses to repair your online reputation [...]

Your Legal Options When Dealing with Negativity on Ripoff Report (Video)

24 Jan

Have you ever had to deal with a defamatory Ripoff Report against your company or organization? If you have, you ‘re certainly far from being along. If you’ve faced this type of online reputation crisis before, than you’re most likely aware of the fact that Ripoff Report can prove to be near impossible to push down [...]

How Can Schools Protect Themselves From Students Who Defame Them?

26 Sep

I recently came across this article, which elaborates on the actions a headteacher in the UK took against a student who was publishing less-than-flattering blog posts about the way the school was being run. This is not the first time a school is faced with a situation such as this, and it most certainly will not [...]

Fake Reviews: How to Protect Your Brand (Video)

19 Jun

Fake reviews are an issue that many brands, both corporate and personal, are facing more and more of these days. Whether we’re talking about fake positive reviews or fake negative reviews, both present reputational ramifications as well as some very serious legal ramifications. So, if you’re thinking of creating either, don’t! And contrarily, if you’re a [...]

Are You Liable for Tweeting and/or Retweeting an Offensive Tweet?

28 Mar

Editor’s Note: I feel extremely lucky to be providing you with this invaluable article by Judith Delaney of TurnsonPoint Consulting. Judith is an attorney who specializes in social media and online privacy issues around the world, and within this article she elaborates on the legal proceedings that can potentially follow offensive material and communications that get posted [...]