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The Crisis Intelligence Blog

Archive by Author • Jane Jordan-Meier

To CEO or Not to CEO? Crisis Communication in Action

11 Apr

Editor’s Note: The following is a guest post by Jane Jordan-Meier, author and CEO & president of The Media Skills Academy.  The CEO is (or should be) the most prized communications asset at a company’s disposal. He or she drives corporate strategy and gives voice to performance and progress. The CEO establishes the building blocks of [...]

Why Stages are Important in Crisis Management (Part 2 of 2)

24 Jul

Note from the editor: This is the second part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. To read the first part of this fascinating series, click here. The Stages approach is not restricted to the media coverage or, indeed, reputation management. There is a [...]

Why Stages are Important in Crisis Management (Part 1 of 2)

23 Jul

Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. [...]

To CEO or Not? Who makes the best Spokesperson in a Crisis?

31 May

Note from the editor: I’m very pleased to be sharing with you a guest post from crisis management trainer, Jane Jordan-Meier, author of The Four Highly Effective Stages of Crisis Management: How to Manage the Media in the Digital Age. The choice of spokespeople in a crisis is critical. How they communicate can be a [...]